Privacy Policy for Servistics

Effective Date: November 4, 2025
Last Updated: November 4, 2025

Servistics (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you make payments or interact with our online systems powered by Stripe, our third-party payment processor.

1. Information We Collect

When you make a payment or use our services, we may collect the following types of information:

A. Personal and Contact Details

• Full name
  
  

• Email address
  
  

• Billing address
  
  

• Contact number
  
  

B. Payment Information (Processed by Stripe)

We use Stripe to process payments securely. While we do not store or have direct access to your full payment details, Stripe may collect and process:

• Credit/debit card numbers
  
  

• Expiry dates and security codes
  
  

• Payment authentication data
  
  

• Transaction ID, date, and amount
  
  

You can review Stripe’s privacy policy here: https://stripe.com/privacy

C. Technical Data

• IP address
  
  

• Browser and device details
  
  

• Time and date of payment
  
  

2. How We Use Your Information

We use your information for:

• Processing and verifying payments securely through Stripe
  
  

• Issuing invoices, receipts, or payment confirmations
  
  

• Responding to inquiries and providing customer support
  
  

• Meeting legal, tax, or regulatory obligations
  
  

• Fraud detection and prevention
  
  

3. Legal Basis for Processing

We process your data based on:

• Contractual necessity (to complete your payment transaction)
  
  

• Legal obligation (to maintain accounting and tax records)
  
  

• Legitimate interests (to ensure secure payment processing and fraud prevention)
  
  

4. Data Sharing and Disclosure

We do not sell or rent your personal data.
However, your information may be shared with:

• Stripe, Inc. (our payment processor)
  
  

• Government authorities if required by law
  
  

• Professional advisors (e.g., auditors, accountants) for compliance
  
  

All such third parties are required to maintain the confidentiality and security of your data.

5. Data Retention

We retain payment records and related data only as long as required for:

• Accounting and taxation compliance
  
  

• Resolving disputes or chargebacks
  
  

• Internal audit and fraud prevention
  
  

After this period, data is securely deleted or anonymized.

6. Data Security

We use industry-standard security measures, including:

• Encrypted (HTTPS) payment transmission
  
  

• Access controls and authentication
  
  

• Regular system monitoring and backups
  
  

Payment card data is never stored on our servers and is handled directly by Stripe under PCI-DSS (Payment Card Industry Data Security Standards).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
  
  

• Request correction or deletion
  
  

• Object to or restrict processing
  
  

• Request a copy of your data (data portability)
  
  

To exercise these rights, contact us at privacy@servistics.in.

8. Cookies and Tracking

Our website may use cookies to improve your experience, analyze performance, and enable secure payment sessions. You can manage cookie settings through your browser.

9. International Data Transfers

Stripe may transfer your data to servers outside India. Such transfers are protected under appropriate data protection frameworks, including the EU-US Data Privacy Framework or equivalent safeguards.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with a new “Last Updated” date.

11. Contact Us

For any questions or concerns about this policy or how your data is handled, please contact:

info@servistics.in